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The EdenPURE will pay for itself in weeks. It will put a great deal of extra money in your pocket. Because of today’s spiraling gas, oil, propane, and other energy costs, the EdenPURE will provide even greater savings as the time goes by. The EdenPURE Model 500 can comfortably heat a room up to 300 square feet and the EdenPURE Model 1000 can comfortably heat a room up to 1,000 square feet.
Q. What is the origin of this amazing heating element in the EdenPURE™ Heater?
A. This advanced heating element was discovered accidentally by a man named John Jones. He had a large old farmhouse that was impossible to heat. Jones had a coal furnace in his basement. Jones placed a sheet of cured copper near the furnace to store it. Cured copper is a type of copper that goes through an extensive heating process to give it special properties.
After the fire went out in the coal furnace, Jones noticed that the sheet of copper was heating his entire basement evenly, even though the furnace was no longer putting out heat. He also was amazed as to how long the heat stayed in the copper and continued to warm the room.
Jones was so taken back by this that he started to experiment. He formed a company to develop a heating source out of this cured copper. But Jones had a number of children and he did not want a heating source that would cause a fire or create other hazardous situations like creating carbon monoxide or radiation. He also did not want his children to get burned. To make a long story short, through a great deal of research and development, Jones developed a heating source that utilized commercial infrared quartz tubes.
Q. What advantages does infrared quartz tube heating source have over other heating source products?
A. John Jones designed his heating source around the three most important consumer benefits: economy, comfort, and safety. The final development of this infrared quartz heat source cannot be matched by any other heating system in the world. In the EdenPURE system, electricity is used to generate infrared light which, in turn, creates a very safe heat. Infrared is the safest form of heat because it does not create carbon monoxide or harmful radiation.
And, most importantly, infrared heat does not reach a burning temperature. After a great deal of research and development, very efficient infrared heat chambers were developed that utilize three unique patented solid copper heat exchangers in one EdenPURE Heater. Over 5 years of research, development and real life field testing stand behind this heat source. It has now worked in residential and commercial applications worldwide for over 25 years.
Q. Why is it that this quartz infrared heating source uses less energy to create heat than other sources?
A. Actually, there is more than one reason. One of the primary reasons is that heat at combustion level, which is what all other heat sources use, causes the heat to instantly rise to the ceiling. Therefore, the heat is not evenly distributed, causing a very inefficient and uncomfortable heat source.
The EdenPURE Quartz Infrared Portable Heater does not use burning heat. Once the heat exchanger absorbs the infrared heat, it exhales the heat into the living area which is carried by the existing humidity in the air. This causes the heat to travel rapidly and evenly throughout a room. In actual studies, photos using infrared lighting demonstrated that the heat was almost perfectly even from floor-to-ceiling and wall-to-wall. The EdenPURE Quartz Infrared efficiency is based on the distribution of energized air, not on just fan movement. This heat is coined as "soft heat" due to how comfortable it is.
Q. What are the other disadvantages of combustion heat sources?
A. Heat sources that are above the burning level have many unhealthy side effects. One of these is that it creates dry, irritating indoor air. It also burns a great deal of oxygen in the air. If you remember, when you sit in front of a fireplace or a portable heater or close to a heat source, you will remember yawning. This is because you are not getting enough oxygen.
This dry irritating heat and lack of oxygen dries out sinuses and mucus in the throat, and makes people susceptible to disease. The lack of oxygen causes fatigue. Also, many combustible heat sources produce carbon monoxide, static cling, and some produce radiation.
Q. So you're saying that children or pets can come up to this unit and touch it and not be harmed?
A. That is absolutely correct. As a matter of fact, pets are actually drawn to this heat because it is a natural source of heat, just like the sun heats the earth. Animals are much more instinctive than humans. This heat not only heats the air, but it also heats the objects in the room. It is a perfectly balanced heat.
Q. How can a person cut their heating bill by up to 50% with the EdenPURE?
A. First, the EdenPURE uses less energy to create heat than other sources, but that is just part of why it will cut a person’s heating bill. The EdenPURE will heat a room in minutes. Therefore, you can turn the heat down in your house to as low as 50 degrees, but the room you are occupying, which has the EdenPURE, will be warm and comfortable. The EdenPURE is portable. When you move to another room, it will quickly heat that room also. This can drastically cut heating bills, in some instances, by up to 50%.
Q. I also understand that the EdenPURE produces clean fresh air without furnace filters. How can it do that?
A. A furnace generates a lot of dust due to the combustion. By lowering the furnace temperature, you are using your furnace less and therefore reducing the requirement for the furnace filters. Also, when there's no combustion, there are no harmful fumes.
Q. So, the EdenPURE is totally safe to use?
A. It absolutely is. The EdenPURE has zero clearance, which means you can push it up against the wall or furniture without risk of fire. Tests prove the unit does not transmit any energy into the atmosphere that will burn or harm anyone regardless of distance between the person and the EdenPURE. The EdenPURE can be put next to flammable materials with no safety clearance needed.
Q. Can I use the heater to heat multiple rooms at the same time?
A. Yes. Keep in mind the heating will vary based on how open your floor plan is and the sizes of the rooms involved. We have heard back from customers stating that with the help of ceiling fans they have been able to heat multiple rooms simultaneously by placing the unit in a central room. Our suggestion, give it a try and see what works best for you.
Q. My home is not insulated very well, will this heater help me?
A. Yes, but keep in mind that rooms with little insulation will not retain the heat as efficiently.
Q. Can I leave the unit plugged in all day?
A. Yes, the unit can be plugged in all day.
Q. Can I use these heaters if I have celings that are higher than 8 feet?
A. Yes, but it will take a little longer to heat the room initially. Once the room has reached the desired temperature it will cycle on and off accordingly.
Q. Can I use these heaters in a bathroom or laundry room?
A. It is not recommended due to the high level of moisture in a bathroom or laundry room.
Q. Will I be able to use the heater in a basement or garage?
A. Yes, but keep in mind that rooms with little insulation will not retain the heat as efficiently. Bare concrete floors which act as a heat sink with any type of heating will absorb some of the heat. Placing the heater a few feet above the floor will allow for more efficient heating.
Q. Can I use more than one heater at a time?
A. Yes, but you should make sure they are not on the same circuit. Each heater and appliance should be on its own circuit.
Q. Can the heating elements be replaced?
A. Yes. You would contact our customer service department at 1-888-499-8656 so we can set you up with a local service center.
Q. Can I use the heater on a job/construction site?
A. The heater was not designed to be used in a high dust construction environment. Using the heater for this purpose will void your warranty.
Q. Can I move the heater around while it is operating?
A. It is not recommended to move any portable heater while it is operating. We recommend moving the heater once the fan has completely turned off.
Q. What is the life expectancy for the Quartz Elements?
A. Average element life is 5000+ hours or approximately 3 to 5 years. The Quartz Elements are replaceable by an authorized service dealer.
Q. Why does the Blower Fan keep running after I have turned off the rocker switch?
A. The Blower Fan will continue to run until the proprietary heat chambers have cooled down. After a few minutes the fan will shut off automatically.
Q .What is Zone Heating?
A. Zone heating is all about focusing heat where people spend the most time. After all, there is no point to heating multiple rooms to 68+ degrees when these rooms are not in use.
Q. How many kilowatts per hour does the heater use?
A. The heater was tested by an independent lab in a home environment and determined to use 1.263 kilowatts per hour.
Q. What is the BTU Rating for the heaters?
A. Heater is approximately 5000 BTUs. The BTUs are basically irrelevant as a unit of measure since the patented heating process of the EdenPURE® INTENTIONALLY does not operate using old inefficient methods of heat combustion, which is rated by using the BTU rule. Our heating method is far superior for efficiency, safety, comfort, and is providing a natural healthy indoor environment.
Q. Can I use the heater and another appliance at the same time?
A. Yes, as long as they are not on the same circuit. Zone heaters are considered to be an appliance. You should not run more than one larger appliance on a single circuit breaker. Your freezer, refrigerator, microwave oven, washing machine, dryer, and other such appliances should not share a circuit breaker.
Q. Can I use an extension cord, surge protector, or power strip with my heater?
NO. It is designed to plug directly into a grounded 110 volt 15 amp or higher circuit receptacle.I don't have a grounded outlet; can I use a cord adapter or remove the grounding plug?
NO. If you don't have a grounded outlet, contact a licensed electrician in your area for advice. Removing or altering any part of the heater will void the warranty.
Q. Does the heater have to be placed in the middle of the room?
No, the unit can be placed near a wall or corner. The diagram is only an illustration of how the unit heats the room.
Q. Once I initially plug the unit in and turn it on, how long will it take to heat my room?
A. Generally, it takes less than an hour. Please remember that with any type of heating process there are many variables. Size of the room, how well the room is insulated, how many doors/windows, how much bare concrete (which acts as a heat sink with any type of heating), the opening and closing of an exterior door, etc. Yes. Keep in mind the heating will vary based on how open your floor plan is and the sizes of the rooms involved. We have heard back from customers stating that with the help of ceiling fans they have been able to heat multiple rooms simultaneously by placing the unit in a central room. Our suggestion, give it a try and see what works best for you. Yes, but keep in mind that rooms with little insulation will not retain the heat as efficiently.
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