Gen 2 units come with a 2 year manufacturers warranty. GEN 4 and US 1000 have a 5 year manufacturers warranty.
All 2009/2010 EdenPURE and SunTWIN Heaters come with a 3 year manufacturers warranty.
All EdenPURE Air Purifiers come with a 1 year manufacturers warranty.
If you are in need of service, and purchased your unit more than 30 days ago,
please fill out the Service Request Form below.
Please locate your invoice to confirm that you are a customer of Affordable Heat, LLC. We are often confused with BioTech Research, which is a separate company that we have no affiliation to. If you are a customer of BioTech Research, they can be contacted at one of the following numbers:
1-800-895-0008 OR 1-800-764-0009
Affordable Heat, LLC is an independent authorized dealer
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Edenpurestore.com, also known as Affordable Heat, LLC,
is an Authorized Distributor of EdenPURE and SunTWIN products.
We are your official EdenPURE & SunTWIN Dealer serving all of the US.
We are committed to providing quality products and exceptional service to all of our customers.
We specialize in EdenPURE and SunTWIN products
and encourage you to contact our friendly and knowledgeable staff with any questions or concerns.
Our knowledgeable sales staff and customer service representatives
want to make your shopping experience one of convenience, success and most of all satisfaction.